Privacy Policy
Effective January 1, 2026
Advanced South Gate Concrete, concretesouthgate.com, contact@concretesouthgate.com
What this policy covers
This policy explains what information Advanced South Gate Concrete collects when you visit our website, call us or send us a request, and what we do with it. We're a concrete contractor in South Gate, CA, and we keep this page short and plain so you can see exactly where your details go.
It applies to this website, starting from our home page, and to the contact we have with you because of it. If you want to know more about who we are before you reach out, our About page has that.
Information you give us
When you fill out our contact form, call us or email us, you usually give us your name, phone number, email address, the address of the property and a short description of the job. We ask for these because we can't schedule a free on-site quote or answer a question about your driveway, patio or slab without knowing who you are and where the work is.
Our contact form is run by a third-party form service, so the details you type into it are stored by that service and passed to us. Please don't send payment card numbers or other sensitive financial details through the form, because we never need them to give you an estimate.
Cookies and analytics
Like most websites, ours may use cookies, which are small files your browser saves, and basic analytics tools to see how people use the site. These tools can record things like the pages you visit, how long you stay, the type of device and browser you use, and the general area you're browsing from.
We use this to see which pages are useful and which ones need work, not to build a profile of you. You can block or delete cookies in your browser settings, and the site will still work for reading our pages and reaching us.
How we use your information
We use what you send us to reply to your request, set up and give your estimate, schedule and do the work, send invoices and follow up on a finished job. We may also use it to keep our own business records and to meet any legal or tax requirements that apply to us.
We don't sell your personal information. We don't add you to a marketing list unless you ask us to.
Who we share it with
We share your information only with the people and services that help us run the business, such as our form provider, website and analytics tools, phone and email services, and the suppliers or crew members who need your address to deliver material or show up for the job. They get only what they need to do that part of the work.
We may also share information if the law requires it, if a court or government office asks for it, or if we need it to protect our business or our customers from fraud.
How long we keep it
We keep your contact details and job records for as long as we need them to finish your job, stand behind our work and keep the business and tax records we're required to keep. If you only asked a question and didn't go ahead with a job, we usually keep your message for a shorter time.
When we no longer need the information, we delete it or remove the details that identify you. Analytics data is kept by the analytics tools on their own schedules.
Keeping your information safe
We use reasonable steps to protect what you send us, like limiting who on our team can see customer details and using reputable services for our form, email and phone. No website or online service is completely secure, though, so we can't promise that information sent over the internet will never be exposed.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we need to keep something to finish a job, stand behind our work or meet a legal requirement, and if so we'll tell you why.
As California residents, you may have more rights under state privacy law, including the right to know what we collect and the right not to be treated differently for using your rights. To make a request, reach us the ways listed on our Contact page, and we may ask you to confirm who you are before we act on it.
Children's privacy
Our website is meant for adults arranging work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Links to other websites
Our site may link to other websites, such as a city office or a material maker. Those sites have their own privacy policies, and we aren't responsible for how they handle your information.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and the changes apply from the time they're posted.
How to raise a privacy concern
If you have a question or a concern about how we've handled your information, call us at (213) 643-0035 or send us a message through our Contact page. Tell us what happened and how to reach you, and we'll look into it and get back to you.